Unfortunately, we don't offer an emergency service.
However, here are some of the services you can contact:
Out of hours support:
Urgent NHS help - NHS Single Point of Access
0300 222 0123
Text: 07860 022819
Single Point of Access
If you are under the care and treatment of one of our mental health services in Kent or Medway already please see our 'Need Help?' page to find the appropriate contact details.
If you live in Kent or Medway, have concerns about your mental health and you are NOT
currently under the care and treatment of one of our Community Mental Health Teams or
any other of our mental health services within the trust please make an appointment to see
your GP, where you can discuss your concerns and they will advise and signpost you to the
most appropriate service.
If however, you need to make an urgent mental health referral between the hours of 8am
and 10pm, you live in Kent and Medway and you are not currently receiving care and
treatment from one of our Community Mental Health Teams, please call our
Single Point of Access on
0800 783 9111
Single Point Of Access is operated 24/7 and we have Band 6 clinicians on overnight as our own staff instead of using the switchboard.
Mental Health Matters
0800 107 0160
Mental Health Matters have now opened a Safe Haven at the Age UK https://www.mhm.org.uk/kent-safe-havens”
116 123 (free any time)
Usual hours open to receive callers at the door:
Mon, Weds, Thurs, Fri, Sat 8am - 8pm
Tuesdays 12 - 8pm
We are closed on Sundays.
Entrance at the back of the building.
Local number: 01227 457777
“You don’t have to be suicidal to contact us.”
Helpline for victims of domestic abuse
CALM (Campaign Against Living Miserably)
5pm - midnight daily
0800 58 58 58
Choices Kent Community Domestic Abuse Programme East Kent
(Courses are also run for perpetrators of Domestic Abuse CDAP is a rolling programme of evening sessions designed tohelp men who feel their behaviour towards their partner has been,or is still, abusive. CDAP challenges that behaviour and shows menhow it affects their partner or ex-partner and any children thatmay be involved).
If you are aware of any other services that might be of help to someone in a critical situation, we would be grateful to find out more. Also, if you know if any of these contact details have become out of date.